This purchase is governed by the following standard terms of sale for consumer purchases of goods over the Internet from Norway. Consumer purchases over the Internet are governed by Norwegian laws mainly by the Contracts Act, the Consumer Buying Act, the Marketing Act, the Copyright Law and the E-commerce Act, and these laws give the consumer unprecedented rights. The laws are available at www.lovdata.no. The terms of this Agreement shall not be construed as limiting the statutory rights, but shall establish the parties' most important rights and obligations for trade.
The agreement consists of these terms of sale, information given in the ordering solution and any separately agreed terms. In the event of any conflict between the information, it is specifically agreed between the parties in advance, provided that it does not conflict with unavoidable legislation.
In addition, the agreement will be supplemented by relevant legal provisions that regulate the purchase of goods between traders and consumers.
The seller is Karmannen AS, NO 921117302 MVA, and is hereinafter referred to as the seller / seller.
The buyer is the consumer who makes the order and is hereinafter referred to as the buyer / buyer.
The stated price for the item and services is the total price the buyer is required to pay. This price includes all charges and additional costs. Additional costs that seller has not disclosed before the purchase shall not be borne by the buyer.
The agreement is binding on both parties when the buyer has sent his order to the seller.
However, the agreement is not binding if there is a typing or typing error in the offer from the seller in the order solution in the online store or in the buyer's order and the other party realized or ought to have realized that such an error exists.
The seller may require payment for the item from the time it is shipped from the seller to the buyer.
If the buyer uses credit or debit card upon payment, the seller may reserve the purchase price on the card when ordering. The card will be charged the same day as the item is shipped.
In case of invoice payment, the invoice of the buyer will be issued upon shipment of the item. The payment deadline appears in the invoice and is at least 14 days from receipt.
Buyers under 18 years can not pay with subsequent invoice.
Delivery has occurred when the buyer, or his representative, has taken over the item.
If no delivery date is stated in the ordering solution, the seller shall deliver the item to the buyer without undue delay and within 30 days of the order from the customer. The item must be delivered to the buyer unless otherwise specifically agreed between the parties.
The risk of the goods
The risk of the goods passes upon the buyer when he or his representative has received the goods in accordance with item 6.
Restrictions and Complaints
When you buy a downloadable map, you can access the map immediately. You agree that the delivery will begin immediately and that you therefore have no right of withdrawal on the purchase, cf. Section 22, letter n, of the Copyright Law. Here you can read what the Consumer Council writes about cancellation rights on, among other things, downloadable products.
If something is wrong with the map, we will of course fix this by giving you a new download link or crediting your purchase. In case of error, please contact us at customer service as soon as possible so that we can fix.
Delay and lack of delivery - Buyer's rights and deadline for making claims
If the seller does not deliver the item or deliver it too late in accordance with the agreement between the parties, and this is not due to the buyer or relationship on the buyer, the buyer may, in accordance with the rules in the Consumer Buying Act's Chapter 5, return the purchase price, demand fulfillment, terminate the agreement and / or claim replacement from the seller.
In case of non-compliance, the statement of evidence should be in writing (for example, e-mail).
The buyer can maintain the purchase and demand fulfillment from the seller. However, the buyer can not claim fulfillment if there is an obstacle that the seller can not overcome or if fulfillment will cause such a major disadvantage or expense to the seller that there is a significant disproportionate interest to the buyer's interest in the seller fulfilling. Should the difficulties fall away within a reasonable time, the buyer may still require fulfillment.
The buyer loses his right to demand fulfillment if he or she waits unreasonably for a long time to promote the claim.
Withdraw of purchase
If the seller does not deliver the item at the time of delivery, the buyer shall request the seller to deliver within a reasonable time limit for fulfillment. If the seller does not deliver the item within the time limit, the buyer may cancel the purchase.
Buyer may, however, raise the purchase immediately if the seller refuses to deliver the item. The same applies if delivery at the agreed time was decisive for the conclusion of the agreement or if the buyer has notified the seller that the delivery date is decisive.
If the item is delivered after the time limit set by the consumer after the delivery date that was decisive for the conclusion of the agreement, the claim must be made within a reasonable period of time after the buyer was informed of the delivery.
The buyer may claim compensation for loss due to the delay. However, this does not apply if the seller proves that the delay is due to an obstacle beyond the seller's control that could not reasonably have been taken into consideration during the term of the agreement, avoided or overcome the consequences.
Lack of goods - Buyer's rights and complaint deadline
If there is a defect in the goods, the buyer must, within a reasonable time after it was discovered or should have been discovered, inform the seller that he or she will invoke the defect. Buyer has always claimed within the deadline if within 2 months from the deficiency was discovered or should have been discovered. Complaints can be made within two years after the buyer took over the item. If the item or part of it is intended to last substantially longer than two years, the warranty period is five years.
If the product has a defect and this is not due to the buyer or conditions on the buyer, the buyer may, in accordance with the rules in the Consumer Buying Act, chapter 6, in turn, keep the purchase price, choose between rectification and replacement, claim price reduction, demand the agreement raised and / or claim compensation from seller.
Claims to the seller should be made in writing.